QBE Travel Insurance travel plans for international, annual multi trip, australian, elements, inbound visitors to australia travel insurance with a 30% discount from Global Executive Travel
ABOUT US
Global ExecutiveTravel is a trading name of Global Surf Travel Pty. Ltd. ABN 79 083 338 649 an authorised agent of QBE Insurance Australia (Limited) (ABN 78 003 191 035) AFSL 239545 to deal in QBE travel insurance products on their behalf.
We can directly issue or vary QBE travel insurance as the distributor in accordance with the underwriting guidelines.
In some cases we may need to arrange for QBE to do this if we are not able to act under the underwriting guidelines.
QBE as the insurer of the product and us as the agent, do not act on your behalf.
We do not have any authority to give you any advice (i.e. recommendation or opinion about the financial product).
We can provide you with factual information on the product to help you decide if it is right for you. The choice is yours.
We will never ask you to provide personal information like your bank details, credit card details, driver's license or passport number via email.
If you are making an online booking through us by phone, and are required to provide us with your credit card details, this will be carried out within a secure browser window.
All information is entered directly to the QBE site and once entered all information is coded and then deleted at the completion of the purchase.
We may charge a fee for additional services provided to you after you have been issued with a policy. This may include but is not limited to alterations and other changes to your policy.
We will notify you of any fee at the time you make a request for additional services.
QBE is the Product Issuer of this travel insurance. QBE have prepared the brochure that contains the following sections.
You should read the Product Disclosure Statement, including 'Duty of Disclosure', 'Privacy Policy' and 'Dispute Resolution', 'Financial Services Guide' and 'Making A Claim' for information regarding all claims.
If You Have a Complaint
If you ever have a complaint, you should refer the matter to QBE, using the contact details in the Product Disclosure Statement.
QBE has procedures in place to help resolve any issues you may have.
QBE’s contact details are:
Customer Service Toll Free: 1300 555 017 Fax: (03) 8523 2977Email: travel.service@qbe.com
Claims Toll Free: 1300 555 017 Fax: (03) 8523 2723 Email: travel.claims@qbe.com
Medical Services Toll Free: 1300 555 017 Phone: (03) 8523 2743 Fax: (03) 8523 2961
OMEGA Toll Free: 1300 555 019 Phone (03) 8523 2800 (within Australia) Fax: (03) 8523 2815
Email: omega@qbe.com
24hr World-Wide Emergency Assistance
QBE's - Assist is a Worldwide Travellers Assistance Service on call 24/7 to provide you with assistance when you need it most. One call connects you to our experienced case managers who are specially trained to deal with difficulties that may confront ravellers overseas. Passport Partner Assistance Card provided with your policy, contains the information needed to activate this service for Medical, Hospital, Repatriation, Reschedule Travel Plans, Loss of Passport, Visa, Travel Documents, Luggage etc in an emergency.
All Policies have a 14 Day Cooling-off Period ...You should be aware that exclusions do apply. For detailed information about the benefits, exclusions, the circumstances under which and times benefits are provided, and the process for making a claim please read the full Policy Wording attached to the policy.
Here are some tips to help make your vacation a success:
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Change your watch as soon as you begin your journey if you are moving between time zones. This means you should get straight into the habit of eating and sleeping to the local time of your destination; it helps with jet lag!
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Take a photocopy of your itinerary, passport, credit cards, travel insurance documents and important phone numbers and keep them separate from the originals, in case of loss or theft.
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Recharge your mobile phone or laptop whilst you are waiting for connecting flights. There are often electrical outlets under windows in airports.
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If you roll your clothes when packing they won’t move about so much in your case and will hardly need ironing. This is especially useful with the new cases that are pulled upright.
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Consider the ‘bundle’ method of packing – layout outfits that go together e.g. jacket, trousers/skirt, shirt, underwear and wrap these around the shoes that you will wear with them. You now have a bundle that you can use at your convenience rather than frantically looking for matching items.
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Shoes are one of the most difficult things to pack; they are bulky and weighty, so try wearing your heaviest pair during the journey, more room for all that shopping!
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Be prepared for delays; bring an inflatable pillow/eye mask, a book or magazine, music, deck of cards and a SENSE OF HUMOUR.
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For longer stays in a country, or where the security situation is volatile, register your details at the local Australian embassy, high commission or consulate, or online. This will help us help you in an emergency.
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Make an appointment with your doctor or travel clinic to have a basic check-up and find out if any vaccinations or health checks are required at least 6-12 weeks before you depart.
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Parents travelling with children may wish to read the brochure, 'Tips for travelling parents' which can be found online at www.smartraveller.gov.au
Cooling off Period ... If, having purchased the policy, you want to return it, you can do so within 21 days of receiving the Certificate of Insurance and obtain a full refund, provided no claim has been made and your trip has not commenced. The Cooling Off Period does not apply to policy or trip extensions.
Insurance Disclaimer: Where a person uses this site to purchase travel insurance the following terms, conditions and acceptance criteria apply. Insurance issued by QBE Insurance ( Australia ) Ltd ABN 78 003 191 035 AFS Licence 239545. Before deciding to acquire any insurance product, you should obtain and consider the relevant Product Disclosure Statement to decide if a policy is right for you. This material contains general information only and may not suit your particular circumstances. Cover limits apply as set out in the policy wording.
Global Executive Travel is a trading name of Global Surf Travel Pty Ltd (ABN 79 083 338 649) P.O Box 97 Burleigh Heads QLD 4220. A distributor for QBE Insurance (Australia) Limited, we can only give factual information as prepared by QBE.
Disclaimer: you understand that the insurance contract is between you and QBE Insurance (Australia) Limited only and that Global Executive Travel / Global Surf Travel Pty Ltd is not the insurer of any risk and therefore will not be liable for any damages, loss or claims, in connection with the purchase of insurance from QBE Insurance (Australia) Limited.